Useful contacts
Flintshire County Council
Out of hours emergency contact numbers for council services:
Housing, Property or Streetscene services: 01267 224911
Social Services: 0345 053 3116
National Gas Helpline
0800 111 999
Dŵr Cymru Welsh Water
0800 052 0130 or visit www.dwrcymru.com/en/help-advice
Scottish Power
0800 001 5400 or call 105
Natural Resources Wales floodline
0345 955 1188
RSPCA
0300 1234 999
Shelter Cymru
08000 495 495
HEALTH
NHS 111 – combines the services previously offered by NHS Direct Wales and the GP Out of Hours service.
Symptom checker and health advice is available on the 111 website at https://111.wales.nhs.uk.
For urgent mental health support call 111 and press OPTION 2.
Minor injury units
Holywell Hospital
Halkyn Road, Holywell, CH8 7TZ
03000 856 739
Mold Community Hospital
Ashgrove, Mold, CH7 1XG
03000 850 006
Emergency Dental Care
Patients should attend a hospital Emergency Department if they require emergency dental care.
Doctors’ surgeries
Bradley’s Practice
Glanrafon Medical Centre, Glanrafon Road, Mold CH7 1PA
0345 900 7851
Pendre Surgery
47 Clayton Road, Mold CH7 1SS
01352 759163
Coleshill Street, Holywell CH8 7UP
01352 746131
Allt Goch Medical Centre
Lon Y Becws, Flint CH6 5UZ
01352 732207
Eyton Place Surgery
Flint Health and Wellbeing Centre, Earl Street, Flint CH6 5ER
0300 085 9500
The Laurels Surgery
Flint Health and Wellbeing Centre, Earl Street, Flint CH6 5ER
0300 085 9470
Bodowen Surgery
Halkyn Street, Holywell CH8 7GA
01352 710529
Panton Surgery
Halkyn Road, Holywell CH8 7TZ
0300 085 6688
Pennant Surgery
Off High Street, Holywell CH8 7TR
01352 716766
Leeswood Surgery
Queen Street, Leeswood CH7 4RQ
01352 770212
Ffynnongroyw Surgery
Main Road, Ffynnongroyw CH8 9SN
0300 085 0001
HELP & ADVICE
Citizens Advice Bureau
Citizens Advice Flintshire service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities.
Call 0808 278 7923
Web www.flintshirecab.org.uk
Civil Legal Advice
Civil Legal Advice (CLA) is a free and confidential advice service in England and Wales paid for by legal aid that can offer advice on benefits and tax credits, debt, education, housing, employment and family problems. Please click here for further information.
Telephone: 0345 345 4 345 or text ‘legalaid’ and your name to 80010
Samaritans
Available 24/7 and every day of the year, to listen and offer a safe space to talk whenever things are getting to you.
These numbers are FREE to call and will not show up on your phone bill.
Freephone: 116 123
Welsh Language Line –
open every day 7pm-11pm
Freephone: 0808 164 0123
Email: jo@samaritans.org
Website: www.samaritans.org
Complaints
The Public Services Ombudsman for Wales (PSOW) has legal powers to look into complaints about public services and independent care providers in Wales. This includes local authorities and the NHS. The PSOW is independent of all government bodies and its service is impartial and free of charge:
0300 790 0203
Wales Drug and Alcohol Helpline
(DAN 24/7)
A free and bilingual telephone drugs helpline providing a single point of contact for anyone in Wales wanting further information or help relating to drugs or alcohol.
Freephone: 0808 808 2234
Opening hours: 7 days a week/24 hours a day
Text: DAN to: 81066
Website: dan247.org.uk
Alcoholics Anonymous
AA is concerned solely with the personal recovery and continued sobriety of individual alcoholics.
Freephone: 0800 9177 650
Email: help@aamail.org
Website: alcoholics-anonymous.org.uk
Talk to Frank
A helpline and website that provides information and answers questions for young people, parents and carers who are concerned about drugs.
Helpline: 0300 123 6600
Opening hours: 24 hours a day/7 days a week
Text: 82111
Email: frank@talktofrank.com
Website: talktofrank.co.uk
Welsh Women’s Aid
Live Fear Free Helpline offers help and advice for victims of domestic abuse.
Tel: 0802 80 10 800
Text: 07860077333
Email: info@livefearfreehelpline.wales
Available 24 hours a day 7 days a week
Childline
1-2-1 counsellor helpline for children and young people.
0800 1111